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COVID-19 Updates/Information

COVID‑19

UPDATES

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This tool can help you understand what to do next about COVID-19.

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COVID-19 UPDATES

We’re now offering more services and accepting new patients for consultations and sleep testing.  Since we’re strictly adhering to CDC and AASM guidelines, we’ve developed a temporary practice protocol. We appreciate your patience and cooperation during this transition and look forward to helping you with your sleep needs.

Services

  • Telemedicine will continue for new & follow-up patients, as well as CPAP set-ups & troubleshooting (Comming Soon).

  • In-lab sleep testing is resuming.

  • Home sleep tests can be picked up curbside.

  • The office is closed to walk-ins. Please call the office for controlled substance medication prescription pickups.

 

New Protocols

  • Please remain in your car and call our office upon arrival for your appointment

  • When given the go-ahead to come to the front door, your temperature will be checked before entering.

  • Masks must be worn while in office. We will provide you with one if you don’t have one.

  • Hands must be sanitized or washed upon entry.

  • No additional visitors are allowed at appointments or sleep studies except pediatric patients, who may have one parent/guardian stay with them. 

More detail

We have implemented new advanced cleaning and sanatation policies recommended by the CDC and Califonia Department of Public Health to control the spread of this virus and to keep our patients and staff as safe as possible.

 

Telemedicine Visits:  Front Office Hours: 10 am - 5 pm

We are limiting access to our clinic during the day until further notice. 

We are now offering telemedicine (a smartphone or computer with audio/video required) for initial and follow up appointments. Phone only visits are also available on request.

Patient Admission to Clinic/Sleep Lab  Sleep Lab Hours: 7:30 pm - 7 am

  • Temperature checks before entering the main entrance

  • Hand sanitization must be performed before entering your bedroom

  • Suitable face covering must be worn at all times while in the presence of your night technologist 

Sick patients must remain at home.

We will screen all patients on arrival (temperature and symptom check). Patients with even mild flu-like symptoms or a fever of 100º or greater with a cough or shortness of breath won’t be allowed into the center and will need to reschedule. Patients that traveled to other states/countries within the last 14 days won't be seen and should follow the CDC guidelines (including self-quarantine).  Patients over

the age of 70 that choose to self-quarantine may cancel or reschedule appointments without late fees. 

 

For your safety during your visit or sleep study we require the following:

  • Patients must come alone. Only scheduled patients will be allowed in the clinic for In-lab diagnostic procedures only.

  • Patients should sanitize their hands with hand sanitizer before entering their rooms.

  • Patients should also bring and wear a face mask 

  • Hand sanitizer, gloves, and face masks will be provided for each patient.

  • Patients should always follow CDC recommendations to wash their hands and not to touch their faces.

 

Cleaning & Disinfecting:

We have increased disinfecting policies and processes 

  • All surfaces in bedrooms and restrooms are disinfected throughout the day.

  • Communal surfaces like doorknobs, lights switches, faucet & toilet handles, chairs, tabletop, lamps, remotes, and flashlights are disinfected before and after every patient encounter. 

  • Our house cleaning service also disinfects and thoroughly cleans the entire sleep lab and office after each day, before sleep studies. Staff cleans these surfaces after sleep studies in the morning.

  • We use hospital-grade laundry/sanitation services for bed linen but we are also now using disposable pillowcases in all rooms for extra protection between patients. 

  • There is 12-hour room irrigation between each in-lab sleep study.  

Home Sleep Apnea Testing

Home Sleep Apnea Tests, are currently available but at limited capacity due to 72-hour period quarantine between patients. 

  • We have ordered new testing units to meet the anticipated need. 

  • To minimize cross patient interactions we will now offer Curbside pickup for Home Sleep Apnea Testing Kits. 

  • The patient instruction will also be conducted at the curbside in our parking lot.

  • We do encourage patients to watch the instructional video first prior to coming to pick up their Home Sleep Apnea Test Kit.

  • The Instructional video can be found here: ApneaLink Air Instructional Video

 

We have suspended in lab PAP Titration studies until further notice.  

If you need to cancel or reschedule, please provide as much notice as possible. Please call us at (408) 295-4532 to schedule an appointment.

We will continue to monitor this developing situation closely. We are prepared to navigate through these challenging circumstances with your safety and confidence at the forefront of everything we do. 

Your health and safety are our top priorities. Check back frequently for updates about this new virus, including how to prevent it and what to do if you have symptoms or other concerns.